AGENDA TEST
Full Agenda Coming Soon
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| 4:00 am | Bringing the Industry Together PanelThe restoration industry performs best when its parts work together and that’s hardest when the pressure is highest. For the first time on the ACCESS main stage, carriers, contractors, and … ![]() Jonathan Miko
CEO, Altimeter Solutions Group
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| 8:30 am | Opening General SessionJonathan Miko opens the conference by framing what performance under pressure looks like for the industry today and why bringing the industry together matters more than ever. He will share … ![]() Jonathan Miko
CEO, Altimeter Solutions Group
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| 9:15 am | KeynoteAron Ralston shares his powerful story of survival, resilience, and responsibility in moments where every decision matters. Through his personal experience, Aron challenges audiences to think differently about accountability, adaptability, … ![]() Aron Ralston
Moutaineer & Survivor
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| Time | |
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| 8:30 am | From Restoration to Ritz-Carlton: How Great Leaders Build Customer Experience CulturesIn a marketplace where technical skill and speed are no longer enough, the true differentiator is the experience your clients feel. In this powerful keynote, Chris Nordyk reveals how restoration … ![]() Chris Nordyke
President, Floodlight Consulting Group
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| 9:30 am | Customer Experience in Action PanelThis panel brings together operational leaders, carriers, contractors, and industry partners to talk about how customer experience actually comes together. Panelists will share what they’re trying to accomplish, the pressures … ![]() Chris Nordyke
President, Floodlight Consulting Group
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| 4:05 pm | MRP Leadership Panel: Building for What MattersThis panel brings together MRP leadership to discuss where the company is headed and the priorities guiding its next phase. The conversation focuses on how leaders are setting direction, balancing … ![]() Michelle Blevins
Publisher + Owner, C&R Magazine
![]() Jonathan Miko
CEO, Altimeter Solutions Group
![]() Keith Hemmer
COO, Altimeter Solutions Group
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| 4:45 pm | Closing General SessionKeith Hemmer wraps up the conference by reflecting on what we’ve heard, what we’ve learned, and what it means for the work ahead. His closing session centers on perspective, progress, … ![]() Keith Hemmer
COO, Altimeter Solutions Group
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