session

The Invisible Leak: Plugging Process Gaps to Scale Without Burnout

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May 19, 2026 @ 10:45 am - 11:30 am

  • Wekiwa 3
  • Wekiwa 3

About Session

When a loss comes in, your team’s reaction is instinctual—but is it efficient? After observing restoration workflows across the globe, one thing is clear: the path from Point A to Point B is often cluttered with wasted steps and “shadow work.” In this session, we will audit the standard restoration lifecycle to identify where clear expectations crumble and where mapping roles can prevent employee turnover. Learn how to rethink your workflow to reclaim time, ensure consistency, and build a business that runs on systems rather than just sweat.

Speakers

Paul Silliman

Paul Silliman

Head of Sales and Customer Success, Clean Claims